In mid April of this year I purchased a used 2006 Chrysler 300 with 71,000 miles on it. The car was spotless, fresh pain, clean interior, ran nice and smooth, clean car-fax and auto check, passed smog.
About a week after purchasing the car i noticed lights on the dash would flicker on; a lightning bolt, the emergency brake light, and the check engine light all lit up. I called the dealership where i bought the car and told them what was happening and they asked if i could bring it in the following weekend (i work mon-fri). The car didnt make it until that sat. On Tuesday, the car began to overheat, brakes were rough and grinding and there was a high pitched whistly coming from the car when it accelerated. I called the dealer furious and they towed the car back to LA for work. During this time I was not provided any sort of rental car or estimate of time when the car would be fixed.
2 days go by and im told i can go and pick it up. Their mechanic says, the radiator was cracked causing the high pitched whistle and overheating, and you needed new pads in the front. Perfect, picked the car up and it was good to go. Drove to LA picked it up and drove home-- smooth ride.
Another week goes by and i notice the right front wheel is very sqeaky, and i notice a loud cracking noise from the wheel when a left turn is made. Again I call the dealership and he says to bring it in. I work full time so it was hard to get it there. A week goes by, noise is continuous. I get in the car on my lunch break and throw it in reverse, back out cranking the wheel to back out of the parking lot- front end turning right, rear turning left, and the car completely shuts down. Engine dies, steering locks up and i let the car coast to the curb, hit the brake and restart. Steering loosens up and seems fine. I researched possible problems and felt unsafe, decided to have the car diagnosed by Chrysler. I get the report back and the PCU needs an update, theres a coolant leak in the waterhousing, throttle body requires maintenance, spark plugs are shot, the air filter is filthy, and the PCU update needed for drivability has affected the transmission shifting.
I was furious. An estimate of 1,000 worth of work for a car I've had for barely 2 months. What are my rights as a consumer and a customer. The car is out of warranty and I feel cheated. The dealer that I bought the car from says he'll call me back to discuss some sort of solution. I am without a car, I dont have the money to fix it and it's not drivable. Chrysler has informed me of the damage that can happen if it's driven. I have 2 small children that have been in this car.
What do I do now? I feel like getting an attorney, but i know thats a drastic measure. Any ideas, tips, hints? What will the dealer do, what should he offer to do?